Frequently Asked Questions: General
Q: What information do customers provide for order processing?
A: For checks: Customers provide
name, address, phone number, and bank account routing number. They can include an email address if
applicable.
For cards: Customers provide
name, address, phone number, credit card number, and credit card expiration date.
Q: How does a customer keep track of the transaction?
A: An email notification is sent to customers with complete order details.
The transaction appears on their monthly statement.
Q: Can iTransact help me obtain a credit card merchant account?
A: Yes. Please contact us at 801-298-1212 or see the online information at:
http://www.itransact.com/info/merchacct.html.
Q: Do I need a credit card terminal?
A: No. Once you register with iTransact, there is no need to lease or buy credit card
processing hardware or install any software.
Q: How do I get paid?
A: RediCharge: Funds are deposited directly into your bank account, according to your
agreement with your credit card processor.
RediCheck: Funds are transferred from your customer's bank account
into your own.
iTransact Prices
Please refer to the iTransact web site for pricing information: http://www.itransact.com/merchant/prices.html
Trademarks
- iTransact, RediCharge, RediCart, and RediCheck are trademarks of iTransact, Inc.
- Microsoft and Internet Explorer are either trademarks or registered trademarks of Microsoft Corporation.
- Other product and company names mentioned herein may be the trademarks of their
respective owners.
Copyright � iTransact, Inc., PO Box 999, 314 South 200 West, Farmington UT 84025-0999
All rights reserved.